On April 18, 2020, the new phone registration rules came into effect. The Indonesian government has made it mandatory to register IMEI. Let’s figure out what IMEI is, why register it, and who exactly needs to do it?
On April 18, 2020, the new phone registration rules came into effect. The Indonesian government has made it mandatory to register IMEI. Let’s figure out what IMEI is, why register it, and who exactly needs to do it?
PLEASE NOTE (!) The article is for informational purposes only. Our agency does not help with this process. Thank you for your understanding.
IMEI (International Mobile Equipment Identity) is a unique number used to identify mobile equipment, including phones. IMEI serves as the device’s serial number and is transmitted over the air when authorizing on the network. Additionally, IMEI is used for tracking devices and blocking stolen or illegally imported phones at the level of the mobile network operator, which prevents the device from being used in that network in the future, but does not prevent its use in other networks.
Registering a phone’s IMEI means registering the phone itself, not the SIM card. This is how Indonesia fights against the illegal import of mobile devices. All devices that enter the country legally already have registration. This method of combating illegal phones is not unique to Indonesia. Therefore, phones without registration stop working after a certain period of time (90 days in Indonesia, different times in other countries) – in the sense that they stop registering on the network of Indonesian mobile operators.
If you plan to visit Bali, Indonesia just for vacation, then registering your phone is not necessary, you can use the tourist registration (see below). For those who come for a long time and, accordingly, plan to use a local SIM card for a long time, it is better to register IMEI for your phone.
In case your stay in Indonesia is less than 90 days, you can register your phone FOR FREE at any official office of a mobile operator. To register, you just need to come to the office in person with your passport and the phone. The tax in that case does not need to be paid.
A “tourist” registration is valid for 3 months and at the moment is permitted to be extended without any additional fees for another 3 months at the same office where you had initially registered your phone.
There are a lot of mobile phone shops that would register phones for free when you purchase a SIM card or an Internet package from them.
Hot Line Custom Service Ngurah Rai
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If you are planning to stay in Indonesia for over 90 days and wish to use a local SIM card, you will have to register your phone (if it is not already in the database). You can do so at the airport of Jakarta or directly in Bali.
If you did not get a chance to register your phone in the day of arrival, the tax will be charged from the full cost of the device.
*No one really finds much fault in the cost of the phone, so it can be understated, but within reasonable limits of course.
Also, please keep in mind that you must register your phone within 90 days from the date of your arrival in Indonesia.
If you are planning to stay in Indonesia for over 90 days and wish to use a local SIM card, you will have to register your phone (if it is not already in the database). You can do so at the airport of Jakarta or directly in Bali.
If you did not get a chance to register your phone in the day of arrival, the tax will be charged from the full cost of the device.
*No one really finds much fault in the cost of the phone, so it can be understated, but within reasonable limits of course.
Also, please keep in mind that you must register your phone within 90 days from the date of your arrival in Indonesia.
Remember to register your phone in advance on the Agency for Taxes and Duties website. You are allowed to register 2 devices for each person, although keep in mind that if their overall cost exceeds $500 you will have to pay tax.
Once having completed the registration, you will receive a page with a QR code. Print it out or save the code as a screenshot, as this QR code will be required at the customs in order to register the phone.
IMPORTANT! Only registering a phone on the website of the Agency for Taxes and Duties will not be enough to get IMEI
You may find the IMEI registration office in Terminal 3 of Soekarno-Hatta Airport, in the departure hall (Ground Floor). Look out for a Customs Office.
A customs officer can ask a number of questions, for example, ask about the cost of your phone, date of purchase, etc.
Be sure that you have enough time to register your phone because there may be a queue.
In Denpasar, the IMEI registration tent is located after the baggage claim belt before exiting the arrivals’ hall.
Also, you can register your phone in Bali at the Office of Taxes and Duties, but remember that in this case the tax already will be charged from the full cost of the device. In order to do this, you have to provide a ticket to Indonesia or your boarding pass and a QR code you received when registering your phone on the website.
If you’re not sure whether your device is registered, you can check it on a website www.beacukai.go.id/cek-imei.html. Enter the IMEI number in the window, and you’ll get a response in Indonesian, which can be translated using Google Translate.
*If you have purchased your smartphone from an authorized dealer in Indonesia and activated it here, your phone will automatically get registered. Likewise, if you had imported your phone into the country and activated it for the first time in Indonesia before April 18, 2020, in that case, its IMEI number should already be in the database, therefore, you do not need to register it and pay tax.
Can I do this before I travel
Hello Chrisn, for imei regulationyou will need to visit the nearest customs office or airport after you you’ve already finished ur quarantine bcs the customs officer should verify ur data as ur passport, boarding pass/e-ticket, indonesian tax number (who those own it), and ur phone cmiiw
hello ,can i register my mobile somewhere in ubud?
Im interested too
Can I register my mobile phone at Surabaya int airport
Saudaraku, telepon saya $ 118 dan ketika saya pergi ke kantor pajak, saya diminta lebih dari 700.000 rupee, telepon saya sangat murah dan saya ingin membuka kunci IMEI.
How to register sim if we are coming via ship .
As we are not allowed to go on shore
Kalau mobile nya second hand apa harus bayar pajak juga??!
100£!?🙏🙏
Can you register phone on the ECD coming into Bali
Couldn’t find QR code
Got no QR code
Aq mau nanya bagai mana bisa org bawah hp dark luar negeri hrs Bagar pajak? Soalnya hp yg org bawah dari luar negeri itu milik sendiri? Bukan ttpan atau oleh2 buat keluarga?emangnya para passenger ga boleh bawah hp apa?prosedur ini sangat merugikan buat kami para penumpang.Dan jika aq di Bali cumen 1 hari dan transit lagi bgmna?apakah aq Di haruskan regristrasi imei juga?
Why would you pay 500$ for using your sim network in indonesia. Just buy an eSIM from smartfren telecom they could give you roamer network for 90days
Whеn Ι initially left a comment I appеar to have clicked the
-Notify me when new comments are addеd- checkƄox and fгom now on еvery time a
comment is added I get four emails with the same comment. There
has to be a way you can remove me from that service? Cheers!
Hello. I did not know about this law until after I left the airport and went to my hotel. It is now 6 days after my arrival, can I go back to the airport to register my phone and get the tax exemption?
Great, thank you so much 🙂 just could NOT buy you the coffees I wanted, pay pal has not my confidence – not at all … sorry – Is there another way to show my gratitude?
I am having a problem registering my phone
The IMEI registration for the phones that are worth less than $500 is free of charge.
NOT TRUE !
Hi. We registered our IMEI numbers at the airport on our arrival at the airport customs on 19th July. In spite of that our internet suddenly has stopped working today on 11th Oct. Please advice how can we resolve this issue?
I have the exact same problem. Did you solve it? Can you maybe help me out here?
Hp saya Dari Singapore bawa ke Indonesia dah daftar emel d bandara d bawa Lagi ke Singapore ga bisa Di pake hp siomi poco M3
hi i left a phone in Bali for a friend & im trying to regisiter it but the form wont work
Hi I have a phone that is to be sent to a Bali for a present to a Balinese resident can you please explain the IME code to me and what costs at involved
How to register sim if we are coming via ship .
As we are not allowed to go on shore.
If your not going on shore then you wouldn’t be impacted by the 90 day rule or are you island hopping for 3 months?
Painfull process. Easy just to buy a cheap Vivo for the duration of your stay.
If you dont register your phone on arrival you lose the USD $500 tax free portion and will be taxed on the full value of your phone
Sir.im a Filipino seaman who working in and out Indonesia waters.i would like to used my foreign phone in indonesia.can you help me to used my phone in Indonesia?
After I initially commented I seem to have clicked
on the -Notify me when new comments are added- checkbox and now whenever a comment is
added I recieve four emails with the exact same comment.
There has to be a means you can remove me from that service?
Appreciate it!
Still need to register? In case Yes, what do you recommend? Do it in the airport or in Bali office? I bought an iphone 12 pro second hand but I dont have the bill, what pris is going to be considered to apply the tax? How much is the tax? Thank you
Bagaimana caranya klw org tersebut dari uk atau negara lain travel ke Indonesia khususnya Di Bali cuma 1 hari trs langsng transit lagi ke kupang atau ke Timor leste?seandainya org tersebut belum mendapatakan qkonfirmasi Dari pihak bea cukai?apakah org tersebut bisa lanjut ke negara destinationnya apa ga?tlgn di WhatsApp clearly ke no WhatsApp saya ini pls?+447747726801. Terimah kasih.
Hi, how is the price calculated, I have an iPhone that’s several years old, apple don’t sell it anymore so have no idea of it’s ‘value’
I want to buy my girlfriend a new iPhone 14 if I buy it in Australia how much is it going to cost me to set it up in bali ?
I would like to ask if it’s really necessary for us to register our IMEI upon arrival? Upon learning the rules of the customs, the only privelege that you can get if you got your IMEI registered is that you can use Indonesian sim card. But what if I don’t want to use Indonesian sim card, since I will be roaming my sim card from my country.
I gifted my old samsung 21 last year but I didn’t register it. I’m here again now. How do I do it?
What about the import of second-hand phones that you bought outside Indonesia? Is it enough to present an official invoice for the purchase?