FYI (!) On March 1, 2023, the Indonesian Ministry of Health has officially converted the Peduli Lindungi App into SATUSEHAT Mobile. Read More >>
Office Kuta +62 812-4648-5050
Monday-Friday: 10am – 6pm
Jl. Sunset Road No.1A Kuta
Office Canggu +62 819-1640-6464
Monday-Friday: 10am – 6pm
Jl. Raya Pantai Berawa No.46 x
Office Bukit +62 819-7478-788
Monday-Friday: 10am – 6pm
Jl. Raya Uluwatu no 400, Ungasan
Office Ubud +62 811-3881-817
Monday-Friday: 09am – 5pm
Parq Ubud, Jl.Sri Wedari No. 24 , Ubud
How to use Peduli Lindungi application
According to the new rules, all guests have to download the application and just complete the user profile there (citizenship status, full name, date of birth, email and passport number).
- Uploading a vaccination certificate to the App is optional now. You can show a hard copy if required.
- The EHAC form for international flights is aloso no longer required (!)
Application usage guide Peduli Lidungi
First, you need to download and install the application:
You can register with the App via email or mobile number (indonesian) if you have it. You will go through the standard verification procedure with a verification code, which will be sent to you by email (the message should come immediately, if this did not happen, then check the SPAM folder) or WhatsApp.
After completing the registration, all you will need to do is fill out your personal data (profile).
cannot find “international” under Create e-HAC. I already registered as a foreigner. why is it? thanks.
International travelers no longer need eHac, you only need to fill out the user profile!
Hi Tim, where do I add dependants now that we don’t have to fill ehac?I saw that there is a space in the “check in” area.when I click on it it says “add dependants” shall I put it there?my son is almost 5 yrs old
Hello, the PCR it’s a requirement if I have 3 shoots of vaccine?
I am trying to change the country code on the registration form and it is not allowing me to, please can you help
Can’t find anywhere to add dependants
I take it you have to verify childrens COVID vac cert
I am not able to receive the verification code. Checked spam folder, WhatsApp and sms but no luck?
Use your emailadress
How can I change the birthdate on my profile? I had it incorrect when I hit enter while creating my profile.
I am unable to upload my vaccination certificates. It just says it is not found. I have had all 3 vaccinations
I could not upload my certificate either – can you offer any advice ? i have my international certificate in my apple wallet
I have a Q code but I don’t recall having to enter any flight details etc – is having a q code enough ?
I didn’t receive verification code during registration. I tried to register using my mobile phone and e-mail. Both don’ work. Pls assist.
Wouldn’t even let my download then App
Boa tarde, estou indo para Bali brevemente. Instalei a Pedulilindungi APP, mas não estou conseguindo mudar a lingua para inglês… logo não consigo registar. Alguém teve esse problema? Sabem como resolver???
Olá Lourdes, estou tendo o mesmo problema, conseguiu resolver? Obrigada
Can‘t find my Country Code under „passport issuing authority“ to check my vaccination certificate.
Hello,
I can’t register my phone number. Each time I tried, I never received the message or code on my WhatsApp.
Should I worry?
Is there a quicker way to enter your birthdate rather than scrolling back from the current month? Can someone please help with this?
When I try and enter my birthday it wants to go back month by month and as my year is 1956 this is going to take an hour – have you had any responses to your question?
The blue part of the box that comes up when you click ‘birthday’ has the year written there. Click the year which in this case would be 2022 and from there it’ll let you choose your birth year
In the top left of the date entry screen, “2022” is shown as a separate icon. Clicking it allows you to change the year.
thanks for info
how can I enter date of birth without scrolling back monthly to 1947?
Clicking on the year should bring you to the years to scroll through.
Isn’t this form now redundant
I added my daughter as new member and I cannot find her profile. Please help.
I need to upload her vaccination certificate. Thank you
I have the app downloaded on y phone but I have to register first !!!!, how do I do that?
My wife is in the app as part of our group. I can access my info (green/vaccine approved); how do I access/toggle to her info?
I confirm. I join told all above. We can communicate on this theme. Here or in PM.
I fill out all the information required and when I hit submit, the page freezes and the information is not sent.
if i cannot download pendu lindungi app as I will not have a phone
how do I enter Bali
i will have hard copies of vax status
1. I don’t seems to be able to change my birth year manually. Need to scroll calendar back to
birth year and same for country code
2. system kept prompting me my passport number is wrong
Please advise
After installing, the register page does not come up (only login). Is there an alternative?
Can I print a copy of my vaccination record to show instead of attach it? I don’t know how to attach to the app. Can I add my husband under “Add New Member”?
Hi. I downloaded and completed everything. After that, I sign out. But I can’t sign in. Is there any detail I’m missing?
Excuse, I can help nothing. But it is assured, that you will find the correct decision. Do not despair.
In the personal information section, where it asks for passport issuing authority, what do I put? I am from the UK.
Do we still need a PCR test?
We’ve downloaded the app and filled it in using either our email address or mobile phone number, but we get an error message saying “user not found” . What’s going on?
How do I delete Medication Reminder. It sends a reminder everyday but I have not set a reminder??
cannot register with app. Try to enter email address but receive message that registration failed. Try to register with phone number but that fails.
What else can I do?
Will not let me enter country for phone number or country for passport .Keeps advising we have failed to prepare the data for you . Can not get any further?
Traveling to and from as domestic do I need to upload a file with a negative PCR test result?
My only issue is that I can’t get the app to accept my ph. Number it will not let me put the 0 at the start