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Business Consulting and Visa Services in Bali > Blog > Information > Electronic Visa On Arrival (eVOA) Now Available For 89 Nationalities

Electronic Visa On Arrival (eVOA) Now Available For 89 Nationalities

Posted by: BaliBusinessConsulting 07.11.2022 45 Comments
Bali Business Consulting | Visa Services in Bali

Good News! Directorate General of Immigration is officially launched Electronic Visa On Arrival (eVOA).

eVOA application can be lodged through the official Immigration Indonesia website

It takes only a few minutes, and you don’t queue too long to pay for visa in arrival terminal buildings. Get more information below.

Quick Jump

General Information

  1. eVOA is a single-entry visa which is valid for 30 days stay in Indonesia and can be extended only once for 30 days more at the Immigration office*.
  2. Foreigners who wish to enter Indonesia must hold a passport with an expiration date at least 6 (six) months from the date of arrival.
  3. The purpose of the visit is Tourism, Government Visit, Business Meeting, Goods Purchasing, or Transit.
  4. The eVOA fee is IDR 500,000. Please note that every payment via Debit/Credit Card will incur additional fees according to the financial institution’s regulations.
  5. The validity period of eVOA is 90 days from purchasing. If you do not use your visa within 90 days, it will be automatically canceled.

The visa extension process should start 1-2 weeks before your current visa expires (first 30 days). If you are in Bali, we will be glad to help you with it. Get More Details >>

Who Can Apply For e-VOA

The list of countries eligible for eVOA to arrive to Indonesia:

1. Albania 31. Hong Kong 61. Poland
2. Andorra 32. Hungary 62. Portugal
3. Argentina 33. Iceland 63. Qatar
4. Australia 34. India 64. Romania
5. Austria 35. Ireland 65. Russia
6. Bahrain 36. Italy 66. Rwanda
7. Belarus 37. Japan 67. San Marina
8. Belgium 38. Jordan 68. Saudi Arabia
9. Bosnia and Herzegovina 39. Kazakhstan 69. Serbia
10. Brazil 40. Kenya 70. Seychelles
11. Brunei Darussalam 41. Kuwait 71. Singapore
12. Bulgaria 42. Laos 72. Slovakia
13. Cambodia 43. Latvia 73. Slovenia
14. Canada 44. Liechtenstein 74. Spain
15. China 45. Lithuania 75. South Africa
16. Chile 46. Luxembourg 76. South Korea
17. Colombia 47. Malaysia 77. Suriname
18. Croatia 48. Maldives 78. Sweden
19. Cyprus 49. Malta 79. Switzerland
20. Czech 50. Mexico 80. Taiwan
21. Denmark 51. Monaco 81. Thailand
22. East Timor 52. Morocco 82. Tunisia
23. Ecuador 53. Myanmar 83. Turkey
24. Egypt 54. Netherlands 84. UAE
25. England 55. New Zealand 85. Ukraine
26. Estonia 56. Norway 86. United States of America
27. Finland 57. Oman 87. Uzbekistan
28. France 58. Palestine 88 Vatican
29. Germany 59. Peru 89 Vietnam
30. Greece 60. Philippines

Albania, Andorra, Argentina, Australia, Austria, Bahrain, Belarus, Belgium, Bosnia and Herzegovina, Brazil, Brunei Darussalam, Bulgaria, Cambodia, Canada, China, Chile, Colombia, Croatia, Cyprus, Czech, Denmark, East Timor, Ecuador, Egypt, England, Estonian, Finland, France, Germany

Greece, Hong Kong, Hungary, Iceland, Indian, Ireland, Italy, Japan, Jordan, Kenya, Kuwait, Laos, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Maldives, Malta, Mexico, Monaco, Morocco, Myanmar, Netherlands, New Zealand, Norway, Oman, Palestine, Peru, Philippines

Poland, Portugal, Qatar, Romania, Russia, Rwanda, San Marine, Saudi Arabia, Serbian, Seychelles, Singapore, Slovakia, Slovenia, Spain, South Africa, South Korea, Suriname, Sweden, Switzerland, Taiwan, Thailand, Tunisia, Turkey, Ukraine, United Arab Emirates, United States of America, Uzbekistan, Vatican, Vietnam.

Points Of Entry For e-VOA holders

Airport Immigration Border Control:

  1. Ngurah Rai International Airport, Denpasar, Bali
  2. Soekharno-Hata International Airport, Jakarta
  3. Juanda International Airport, Surabaya
  4. Kualanamu International Airport, Medan
  5. Sam Ratulangi International Airport, Manado
  6. New Yogyakarta International Airport, Yogyakarta

Seaports Immigration Border Control:

  1. Bandar Bentan Telani, Tanjung Uman
  2. Bandar Seri Udana Lobam, Tanjung Uman
  3. Batam Centre, Batam
  4. Citra Tri Tunas, Batam
  5. Kabil, Batam
  6. Marina Teluk, Batam
  7. Nongsa Terminal Bahar, Batam
  8. Sekupang, Batam
  9. Sri Bintan Pura, Tanjung Pinang
  10. Tanjung Balai Karimun

IMPORTANT

  1. Holders of travel document other than passport (i.e., alien passport, document in lieu of passport, refugee travel document) are not eligible to apply e-VOA.
  2. Each traveler must hold a separate e-VOA, including infants and children (even if children/infants are included in their parent passports).
  3. Once the e-VOA is processed, none of the information can be changed. The information on your e-VOA must be exactly the same as the information on your passport. Otherwise, your e-VOA will be invalid and there will be no refund. According to article 106 Minister of Law and Human Rights Regulation Number 44 of 2015, Immigration Officer at the ports of entry reserves the right to deny entry into Indonesia to a foreigner who provide incorrect information in the visa application.
  4. eVOA holders cannot apply for a new Stay Permit inside the country. If you would like to stay in Indonesia more than 60 days, you can get a Long Term eVisa 211A

How to apply for eVOA

As we said at the beginning of the article, you can apply for a visa online through the official website of Indonesian Immigration.

The documents to apply an eVOA are as follows:

  • Scan copy of the main page of passport with at least 6 months validity from the date of your arrival to Indonesia (format JPG/JPEG/PNG with max. size of 200 kb);
  • Passport size photo (format JPG/JPEG/PNG with max. size of 200 kb);
  • Email address;
  • A valid Mastercard, Visa, or JCB card.

You need to create a personal account on the website, enter your data, upload the necessary documents and pay the visa fee. If you did everything correctly, the completed visa will be sent to you by email.

If you want to save your time, we will be happy to help you with this process. Get more details >>

ATTENTION

There are numerous websites which claim to assist users in receiving Indonesian e-VOA in return for a service charge. These websites are not endorsed by or associated with the Indonesian government. Therefore, we cannot be held responsible for any misuse of information or failure of service on their side.

We strongly recommend to use official website of Immigration Indonsia to apply for eVOA. If you want to save your time, we will be happy to help you with this process. Get more details >>

Leave a Reply

45 Comments

  • Ken Kaylor

    so arriving by cruise ship at Bali in late march 23 with stops in 4 different ports – will one eVOA work for all of the port calls

  • Ming

    registered but didnt get any email to activate my account. so couldnt sign in. please help. thanks.

  • Indian

    is E-VOA mandetory?

  • Kresia

    How could you add children in your profile so we can apply e-via? Is children is expected to register and have separate account? Inconvenience!!

  • MUHAMMAD MALIK RAZIQ BIN ABDULLAH YONG

    Visa.visit.evoa.can’t see my apply pay money.my nombar passport is-E0078291

    • BaliBusinessConsulting

      Please, be careful. There is only one official website to apply for eVOA

      http://www.molina.imigrasi.go.id

  • RA

    How do I get an e-Voa for my children? Do I create another account? They don’t have email addresses or phone numbers?

  • Pru

    how do we add additional people? I got my visa but need ones for 2 children as well. Do i have to create 2 more accounts with separate emails?

    • Jess

      Hi Pru,
      Did you happen to find the information to your question? Do I need to Register my children with an Account also to obtain a VOA

    • Mirren

      I am staying in two hotels for 5 nights each. What do I put for my residence for part 2?

  • tom mole

    I keep trying to do this online and the registration says “Failed, check passport attachment”. I have rescanned numerous photos of my passport and changed emails for the form but it keeps saying the same thing. what can i do?

    • Troy

      Did you get passed this? I’m having the same issue

    • cchiris

      same problem here, have you get it resolved or helped somehow? Thanks!

    • Ana

      Same problem for me too! Have you got it resolved?
      Thanks!

    • Mond

      Did you get advice? We’ve had same issue. I could get mine done but can’t get my husbands. Totally defeats the purpose as now well both be waiting in line at the other end.

    • Constantin

      TRY USING A DIFFERENT LAPTOP OR PHONE AND INTERNET CONNECTION. I DID MINE WITH A LAPTOP ON WIFI, AND TO MY WIFE WITH THE PHONE USING THE PHONE INTERNET NOT THE WIFI, AND FINALLY IT WORKED.

    • Kimberly Thomas

      This happened to me, it needs to be under 200kb… resize 🙂

      But i havent received my activation email so cant do it online anyway

    • David MacPhail

      I have noticed that there are two formats required for the passport. One is jpeg and the other pdf. Both are required when filling out the form. So they will ask for the passport attachment in both formats for each application,

  • Kellie

    How do I add children to my account to fill in their eVOA’s?

  • Avik

    Registered but not getting any activation code

  • Steffi

    Seems others have the same issue with uploading their passport. I also tried various photos, resolutions, file sizes etc. A week ago I managed to upload everything and got to the point that “an email with the application link has been sent to your email” – but I never got an email. Since this week, I get stuck at the passport upload. Reached out to imigrasi via mail (humas@ and visa@), facebook, WhatsApp and Instagram. No answer yet. Does anyone have news? Thanks!

  • Richard

    two separate registrations today went through but neither produced an activation email. it seems there is no possibility to resend an activation link once you have clicked away the original prompt screen. re-registration is not possible as the passport numbers entered are now known by the system. so the newly created accounts are both in limbo.

  • Dan

    How do you know the city, district, village, postal code that your hotel belongs to like in Nusa Dua

    • David MacPhail

      When the site is working properly the postcode you enter should generate the city and district automatically

  • Amanda

    Hello – the passport size photo. Can this be a headshot taken on your phone or does this need to be a professional headshot photo?

  • Jun

    when you upload passport picture, make sure to downsize it to below 200k. otherwise, they don’t take it.

    • Lee-Anne

      done that still not working. Mine went through no problems – can’t do accounts for children

  • James Wisely

    Use Firefox. I spent hours trying to use Google Chrome. Firefox worked the first try.

  • Bree Connell

    I can see that this question has been asked since December 2022 – has anyone received and answer? How do you add two children to your account because I do not have three email addresses to use for three separate accounts? Thanks so much

  • Ryan

    FIX FOUND** First off, THANK YOU for the people here giving insightful ideas!

    I created one account for myself, but my partners was stuck with the “check passport upload” error.

    Following advice here:
    1) Changed photo sizes to be less than 200kb
    2) Used a DIFFERENT computer on a DIFFERENT wifi network (phone hotspot worked)
    3) Used a NON gmail email for the account email

    Worked just fine. Not sure WHICH of these was the issue, but I would suggest just doing all 3 to save the effort of trying each one individually.

    Oh and for anyone wondering about processing times, for me coming from Canada, the processing and approval were both INSTANT. As soon as I paid, the email with confirmation + visa download was in my inbox.

    Good luck!

    Cheers

  • ricardo

    How can travel agencies and incentive houses take care of the e-VOA visa for the entire group? do you provide a link for us to submit a bunch od requests at the same time?

  • Todd Boone

    I just completed this process for a family of 5 visiting Indonesia for 50+ days. Our local consulate was going to charge us US$700 to run 60-day visas in person. We were concerned about the VOA process when we have a separate connecting flight after passing through immigration at Jakarta. We could have applied for a $US35 30-day eVOA with an intent to extend mid-trip for another US$35, but, as you’ll see, we were concerned about it not working and didn’t want to spend several days making multiple trips to immigration offices to extend in person. So I opted to spend a little more for the $US100 60-day e-visas. I think totally worth it.

    You are going to need patience, full attention, and a lot more patience. And follow these steps:
    1) First create accounts on the official site for EVERY person in your party, here: https://molina.imigrasi.go.id. Don’t proceed until you’ve successfully done this. We didn’t have any issues loading our current photos (which we took ourselves and cropped to exactly 400×600), but the system rejected passports for our final two accounts, and we spent HOURS playing with the images. You need to reduce the file sizes to between 100kb and 200kb. Don’t fool with pixel settings; instead reduce either the width OR the height while scaling proportionally until the result is in the range. That said, the first three passport images were like 4MB and it wasn’t a problem.
    2) Next apply for the e-VOA you need, again for EVERY person. Do not proceed to payment for any until you’ve completed this step successfully for ALL. This was pretty straightforward.
    3) Pay with a modern, legitimate credit card, and when you hit the pay button, do. not. move. a. muscle. After the first three payments went through, I called my credit card company to let them know there would be two more, cause this totally looks like fraud. The fourth payment made it, but the fifth failed. And you can’t attempt to pay again. So for this (my) account, I returned to step 2 to apply again for a new visa, switched browsers and wifi networks and paid with a different credit card, successfully.

    Altogether, this process took me like 6 hours of failing forward to complete for 5 people. It might happen in 20 minutes for you. But even with that time, and the extra $150 I paid for the single entry 60Day visa, I still think this was better than for me to do any of this in person when I’m there. This system has great potential, but some quirky flaws that could be fixed to make it exceptionally easy. Good luck.

  • Aina

    We have problems getting the eVOA for our child, who is two years and a half old. I have successfully created an account for our him and uploaded his picture and passport page, but when starting the application process this error message pops-up:

    “Failed
    Your passport not eligible for this service.”

    I suppose the problem is the system doesn’t allow getting visa for passport numbers belonging to underage children. His starts with “PANxxxx”. Or do you think it is due to a different issue?

    I haven’t found any other solution, nor the embassy’s customer service replies any of my messages.

    Any ideas?

    Thanks in advance,
    Aina

  • rodrigo

    ho fatto tutto però no compare la casella “make a payment” per il pagamento a fine pagina?

  • Annette How

    When I applied, my 3 independent kids were on my application
    Will I get a seperate approval for them.

  • Gary

    Under the Payment Information section, my page does not have a ‘Make a Payment’ button! How can I make a payment??

  • Madeline Hayward

    My email has been blocked and I am unable to access my EVOA to extend my visa. Are you able to re-send it to a new email?

    • BaliBusinessConsulting

      Hello. We are not able to re-send your eVOA to a new email, but we can help you extend it at the Immigration Office offline. Please contact us via WhatsApp for details +62 812-3754-5909