Good News! Directorate General of Immigration is officially launched Electronic Visa On Arrival (eVOA).
eVOA application can be lodged through the official Immigration Indonesia website
It takes only a few minutes, and you don’t queue too long to pay for visa in arrival terminal buildings. Get more information below.
The visa extension process should start 1-2 weeks before your current visa expires (first 30 days). If you are in Bali, we will be glad to help you with it. Get More Details >>
| 1. | Albania | 31. | Hong Kong | 61. | Poland |
| 2. | Andorra | 32. | Hungary | 62. | Portugal |
| 3. | Argentina | 33. | Iceland | 63. | Qatar |
| 4. | Australia | 34. | India | 64. | Romania |
| 5. | Austria | 35. | Ireland | 65. | Russia |
| 6. | Bahrain | 36. | Italy | 66. | Rwanda |
| 7. | Belarus | 37. | Japan | 67. | San Marina |
| 8. | Belgium | 38. | Jordan | 68. | Saudi Arabia |
| 9. | Bosnia and Herzegovina | 39. | Kazakhstan | 69. | Serbia |
| 10. | Brazil | 40. | Kenya | 70. | Seychelles |
| 11. | Brunei Darussalam | 41. | Kuwait | 71. | Singapore |
| 12. | Bulgaria | 42. | Laos | 72. | Slovakia |
| 13. | Cambodia | 43. | Latvia | 73. | Slovenia |
| 14. | Canada | 44. | Liechtenstein | 74. | Spain |
| 15. | China | 45. | Lithuania | 75. | South Africa |
| 16. | Chile | 46. | Luxembourg | 76. | South Korea |
| 17. | Colombia | 47. | Malaysia | 77. | Suriname |
| 18. | Croatia | 48. | Maldives | 78. | Sweden |
| 19. | Cyprus | 49. | Malta | 79. | Switzerland |
| 20. | Czech | 50. | Mexico | 80. | Taiwan |
| 21. | Denmark | 51. | Monaco | 81. | Thailand |
| 22. | East Timor | 52. | Morocco | 82. | Tunisia |
| 23. | Ecuador | 53. | Myanmar | 83. | Turkey |
| 24. | Egypt | 54. | Netherlands | 84. | UAE |
| 25. | England | 55. | New Zealand | 85. | Ukraine |
| 26. | Estonia | 56. | Norway | 86. | United States of America |
| 27. | Finland | 57. | Oman | 87. | Uzbekistan |
| 28. | France | 58. | Palestine | 88 | Vatican |
| 29. | Germany | 59. | Peru | 89 | Vietnam |
| 30. | Greece | 60. | Philippines |
Albania, Andorra, Argentina, Australia, Austria, Bahrain, Belarus, Belgium, Bosnia and Herzegovina, Brazil, Brunei Darussalam, Bulgaria, Cambodia, Canada, China, Chile, Colombia, Croatia, Cyprus, Czech, Denmark, East Timor, Ecuador, Egypt, England, Estonian, Finland, France, Germany
Greece, Hong Kong, Hungary, Iceland, Indian, Ireland, Italy, Japan, Jordan, Kenya, Kuwait, Laos, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Maldives, Malta, Mexico, Monaco, Morocco, Myanmar, Netherlands, New Zealand, Norway, Oman, Palestine, Peru, Philippines
Poland, Portugal, Qatar, Romania, Russia, Rwanda, San Marine, Saudi Arabia, Serbian, Seychelles, Singapore, Slovakia, Slovenia, Spain, South Africa, South Korea, Suriname, Sweden, Switzerland, Taiwan, Thailand, Tunisia, Turkey, Ukraine, United Arab Emirates, United States of America, Uzbekistan, Vatican, Vietnam.
Airport Immigration Border Control:
Seaports Immigration Border Control:
As we said at the beginning of the article, you can apply for a visa online through the official website of Indonesian Immigration.
The documents to apply an eVOA are as follows:
You need to create a personal account on the website, enter your data, upload the necessary documents and pay the visa fee. If you did everything correctly, the completed visa will be sent to you by email.
If you want to save your time, we will be happy to help you with this process. Get more details >>
There are numerous websites which claim to assist users in receiving Indonesian e-VOA in return for a service charge. These websites are not endorsed by or associated with the Indonesian government. Therefore, we cannot be held responsible for any misuse of information or failure of service on their side.
We strongly recommend to use official website of Immigration Indonsia to apply for eVOA. If you want to save your time, we will be happy to help you with this process. Get more details >>
so arriving by cruise ship at Bali in late march 23 with stops in 4 different ports – will one eVOA work for all of the port calls
Hi Ken, did single entry work for ur trip?
registered but didnt get any email to activate my account. so couldnt sign in. please help. thanks.
is E-VOA mandetory?
How could you add children in your profile so we can apply e-via? Is children is expected to register and have separate account? Inconvenience!!
I have the same question. Did you find out how to make E-Visa for children?
How do I get an e-Voa for my children? Do I create another account? They don’t have email addresses or phone numbers?
Same question! My kids don’t have emails or phone numbers, how can we get them EVOA?
Visa.visit.evoa.can’t see my apply pay money.my nombar passport is-E0078291
Please, be careful. There is only one official website to apply for eVOA
http://www.molina.imigrasi.go.id
How do I get an e-Voa for my children? Do I create another account? They don’t have email addresses or phone numbers?
how do we add additional people? I got my visa but need ones for 2 children as well. Do i have to create 2 more accounts with separate emails?
Hi Pru,
Did you happen to find the information to your question? Do I need to Register my children with an Account also to obtain a VOA
I am staying in two hotels for 5 nights each. What do I put for my residence for part 2?
I keep trying to do this online and the registration says “Failed, check passport attachment”. I have rescanned numerous photos of my passport and changed emails for the form but it keeps saying the same thing. what can i do?
Did you get passed this? I’m having the same issue
same problem here, have you get it resolved or helped somehow? Thanks!
Same problem for me too! Have you got it resolved?
Thanks!
Did you get advice? We’ve had same issue. I could get mine done but can’t get my husbands. Totally defeats the purpose as now well both be waiting in line at the other end.
TRY USING A DIFFERENT LAPTOP OR PHONE AND INTERNET CONNECTION. I DID MINE WITH A LAPTOP ON WIFI, AND TO MY WIFE WITH THE PHONE USING THE PHONE INTERNET NOT THE WIFI, AND FINALLY IT WORKED.
Also, selfie mode didn’t work for me
This happened to me, it needs to be under 200kb… resize 🙂
But i havent received my activation email so cant do it online anyway
I changed the domain of the email address from aol to gmail and was able to register.
How do I add children to my account to fill in their eVOA’s?
Did u get any answers?
Registered but not getting any activation code
Seems others have the same issue with uploading their passport. I also tried various photos, resolutions, file sizes etc. A week ago I managed to upload everything and got to the point that “an email with the application link has been sent to your email” – but I never got an email. Since this week, I get stuck at the passport upload. Reached out to imigrasi via mail (humas@ and visa@), facebook, WhatsApp and Instagram. No answer yet. Does anyone have news? Thanks!
two separate registrations today went through but neither produced an activation email. it seems there is no possibility to resend an activation link once you have clicked away the original prompt screen. re-registration is not possible as the passport numbers entered are now known by the system. so the newly created accounts are both in limbo.
How do you know the city, district, village, postal code that your hotel belongs to like in Nusa Dua
Hello – the passport size photo. Can this be a headshot taken on your phone or does this need to be a professional headshot photo?
when you upload passport picture, make sure to downsize it to below 200k. otherwise, they don’t take it.
done that still not working. Mine went through no problems – can’t do accounts for children
Use Firefox. I spent hours trying to use Google Chrome. Firefox worked the first try.
I can see that this question has been asked since December 2022 – has anyone received and answer? How do you add two children to your account because I do not have three email addresses to use for three separate accounts? Thanks so much
FIX FOUND** First off, THANK YOU for the people here giving insightful ideas!
I created one account for myself, but my partners was stuck with the “check passport upload” error.
Following advice here:
1) Changed photo sizes to be less than 200kb
2) Used a DIFFERENT computer on a DIFFERENT wifi network (phone hotspot worked)
3) Used a NON gmail email for the account email
Worked just fine. Not sure WHICH of these was the issue, but I would suggest just doing all 3 to save the effort of trying each one individually.
Oh and for anyone wondering about processing times, for me coming from Canada, the processing and approval were both INSTANT. As soon as I paid, the email with confirmation + visa download was in my inbox.
Good luck!
Cheers
How can travel agencies and incentive houses take care of the e-VOA visa for the entire group? do you provide a link for us to submit a bunch od requests at the same time?
I just completed this process for a family of 5 visiting Indonesia for 50+ days. Our local consulate was going to charge us US$700 to run 60-day visas in person. We were concerned about the VOA process when we have a separate connecting flight after passing through immigration at Jakarta. We could have applied for a $US35 30-day eVOA with an intent to extend mid-trip for another US$35, but, as you’ll see, we were concerned about it not working and didn’t want to spend several days making multiple trips to immigration offices to extend in person. So I opted to spend a little more for the $US100 60-day e-visas. I think totally worth it.
You are going to need patience, full attention, and a lot more patience. And follow these steps:
1) First create accounts on the official site for EVERY person in your party, here: https://molina.imigrasi.go.id. Don’t proceed until you’ve successfully done this. We didn’t have any issues loading our current photos (which we took ourselves and cropped to exactly 400×600), but the system rejected passports for our final two accounts, and we spent HOURS playing with the images. You need to reduce the file sizes to between 100kb and 200kb. Don’t fool with pixel settings; instead reduce either the width OR the height while scaling proportionally until the result is in the range. That said, the first three passport images were like 4MB and it wasn’t a problem.
2) Next apply for the e-VOA you need, again for EVERY person. Do not proceed to payment for any until you’ve completed this step successfully for ALL. This was pretty straightforward.
3) Pay with a modern, legitimate credit card, and when you hit the pay button, do. not. move. a. muscle. After the first three payments went through, I called my credit card company to let them know there would be two more, cause this totally looks like fraud. The fourth payment made it, but the fifth failed. And you can’t attempt to pay again. So for this (my) account, I returned to step 2 to apply again for a new visa, switched browsers and wifi networks and paid with a different credit card, successfully.
Altogether, this process took me like 6 hours of failing forward to complete for 5 people. It might happen in 20 minutes for you. But even with that time, and the extra $150 I paid for the single entry 60Day visa, I still think this was better than for me to do any of this in person when I’m there. This system has great potential, but some quirky flaws that could be fixed to make it exceptionally easy. Good luck.
We have problems getting the eVOA for our child, who is two years and a half old. I have successfully created an account for our him and uploaded his picture and passport page, but when starting the application process this error message pops-up:
“Failed
Your passport not eligible for this service.”
I suppose the problem is the system doesn’t allow getting visa for passport numbers belonging to underage children. His starts with “PANxxxx”. Or do you think it is due to a different issue?
I haven’t found any other solution, nor the embassy’s customer service replies any of my messages.
Any ideas?
Thanks in advance,
Aina
ho fatto tutto però no compare la casella “make a payment” per il pagamento a fine pagina?
When I applied, my 3 independent kids were on my application
Will I get a seperate approval for them.
Under the Payment Information section, my page does not have a ‘Make a Payment’ button! How can I make a payment??
My email has been blocked and I am unable to access my EVOA to extend my visa. Are you able to re-send it to a new email?
Hello. We are not able to re-send your eVOA to a new email, but we can help you extend it at the Immigration Office offline. Please contact us via WhatsApp for details +62 812-3754-5909